August 2010 Issue

Publisher’s Letter

Customer Checkup
Keep your customers healthy by staying in touch

2010 Hospital Purchasing Coalition Seminar
The many faces of regional purchasing coalitions

Ten People to Watch

Volume or value: Hospitals at the crossroads
Accountable Car Organizations are seen as key to healthcares’ future

Package Deal
Can quality and savings be one in the same?

Construction projects are focus of February conference

HIGPA column

View from Washington

Observation Deck