August 29, 2022 – Amazon will shut down Amazon Care, the virtual and in-home health service it initially created for its employees, by the end of this year. According to a report by The Washington Post, people who work at Amazon Care recently learned the news during a meeting.
This service was created as an internal healthcare offering for Amazon employees, including those who work for Silicon Labs, Precor, Whole Foods, and Hilton. Amazon Care employees were told the service was shutting down because those customers did not see the value in the service.
“This decision wasn’t made lightly and only became clear after many months of careful consideration,” said Amazon senior vice president of health Neil Lindsay in an email to staff. “Although our enrolled members have loved many aspects of Amazon Care, it is not a complete enough offering for the large enterprise customers we have been targeting and wasn’t going to work long-term.”
Amazon recently acquired One Medical, a high-end health offering that blends virtual care with brick-and-mortar clinics in major cities throughout the country. Amazon is also said to be in the running of bidders for Signify Health, a health care platform.