CMS makes user-friendly updates to Medicare site based on consumer feedback 

May 23, 2022 – According to a report from HealthExec, the Centers for Medicare and Medicaid Services (CMS) has made updates to the Medicare website that are intended to be more user-friendly.  

Based on consumer feedback, the website now features prominent, timely initiatives and messages on the homepage. It also highlights the most commonly searched information and the key tasks sought by people with Medicare, and people nearing Medicare eligibility and their families. These updates have been happening since 2021 to make the whole site easier to use, with the latest changes including more detailed pricing information about Medicare Supplement Insurance Policies to provide more information for those shopping for plans.  

“CMS is making Medicare.gov easier to use and more helpful for people seeking to understand their Medicare coverage, which is an essential part of staying hea­­lthy,” CMS Administrator Chiquita Brooks-LaSure said in a statement. “We are committed to listening to the people we serve as we design and deliver new, personalized online resources and expanded customer support options for people with Medicare coverage and those who support them.” 

Additionally, CMS has also updated its language to simplify answers to complicated and technical questions about Medicare.  

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