December 2014

Click Here to Read the Dec issue
(w link to PDF download)
  The Patient Experience
Improving the patient’s perception of care isn’t just the work of doctors and nurses, but all support personnel too. Including supply chain.

Publisher’s Letter

Seeing the Field
Jim Marziale believes in the importance of leadership and teamwork. Not surprising.He’s had some great teachers.

An Acquired Skill
Best practices from health systems that have acquired physician practices

Expanded membership, growth in opportunity
Strong member commitment has helped one coalition expand from a small regional organization to one that serves members nationwide.

Supply chain’s ‘roundtable’
SMI celebrates 10 years of bringing together suppliers and providers to solve the tough problems

Sharing the Risk
If 25 years of supply chain experience has taught David Walsh one thing, it’s the value of communication.

Ebola: Education trumps panic
Resources and information on effective Ebola protocols


Each Their Own
Market Insights provides opportunity to understanding IDNs…one at a time

Staying Relevant
Understand the issues facing your customers in the marketplace, consultant Mark Dixon says

Your First Priority
Focus on creating value and eliminating waste

Consolidation. Innovation.
Can we have it both ways?


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