Contacting Professional of the Year This year’s contracting professional of the year, David Hargraves, has paved the way for future expansion and new direction at UPMC. Publisher’s Letter The New Playing Field Big employers steer patient volume to high-quality, affordable providers Big, but Nimble For West Coast Purchasing Coalition, larger volume in the marketplace is getting results. Market Insights: Far-flung As IDNs and RPCs grow, so too do the challenges – and benefits – of getting everyone to move in the same direction Response to drug shortage: Heads up Economic and manufacturing factors aside, better communication among all supply chain members can help healthcare providers continue to meet their patients’ Rx needs Drug Shortages: Wholesaler’s Role HSCA View from Washington Making a List… Vendor scorecard broadens the conversation beyond price at UC Medicine Why Patient Experience is So Important A look at headlines from the debut issue In the Headlines Hospital and health system news from across the country Observation Deck |