Guideway Care signs national agreement with Vizient, Inc. for care guidance services

July 20, 2021 – Guideway Care (Birmingham, AL) announced the launch of a multi-year agreement with Vizient, Inc. (Irving, TX). Through the agreement, Vizient members have contracted pricing for Guideway’s structured workflows and tech-enabled, peer-to-patient solutions that help ensure optimal patient compliance, motivation and satisfaction.

With alternative payment models (APM) proliferating, Guideway offers Vizient members new and faster ways to address the non-clinical factors that dramatically impact APM performance.

Guideway says its solutions adapt to diverse patient pathways by addressing the gaps experienced by patients between provider visits. Patients are often non-compliant with prescribed care paths because of practical, social, and emotional factors that can be resolved by non-clinical Care Guides. Through a combination of disease-aligned protocols, appropriately skilled resources, and an intelligent care guidance platform that includes response algorithms and analytics, Guideway’s Care Guides solve for practical barriers to improve patient compliance, improve outcomes, and reduce non-clinical demands on nursing staff.

Under the agreement, Vizient members have access to contracted pricing for Guideway’s readmissions, chronic disease management, cancer care, ED utilization, bundle optimization, and self-insured population management solutions for enhanced savings.

“Through this agreement, we bring Guideway’s proven capabilities in reducing penalties, improving net revenues, increasing patient satisfaction, reducing negative leakage, and freeing nursing capacity at increased savings to Vizient members,” said Craig Parker, CEO for Guideway. “With rising performance pressures, higher barriers to care, and nursing and staff shortages, addressing the practical barriers faced by patients across the care journey has become more critical. We offer a proven path to solving non-clinical factors—like transportation, isolation, food insecurity, financial pressures, anxiety and confusion and health literacy—that impact patient accountability and action. As a result, we quickly reduce readmissions, lower avoidable utilization, manage complex patients outside of a clinical setting, and free nursing staff to work at the top of their licensure.”

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