Mercy named top healthcare provider for supply chain excellence  

March 27, 2023 – Mercy was recently recognized by health care supply chain leader Global Healthcare Exchange as a “Best 50” health care provider for supply chain excellence. 

“This speaks to Mercy’s commitment to delivering affordable, quality patient care by driving the highest levels of efficiency within our hospital system,” said Lori Pilla, Mercy’s chief supply chain officer. “This is a true testament to our focus, hard work and diligence in reducing costs, mitigating inflationary increases and choosing suppliers who are fully committed to helping us deliver on our mission to provide quality care to our patients. We are honored to be nominated and in the company of so many other top supply chain organizations in the country.” 

For the past 15 years, GHX has spotlighted the top North American hospitals and health systems working to improve patient care through supply chain automation and innovation. Honorees are selected from a pool of more than 4,100 provider organizations connected to the GHX digital trading platform. The top performing organizations are identified and ranked based on key supply chain metrics such as purchasing volume, exception rates, exchange utilization and number of trading partner connections during the 2022 calendar year. 

In the early 2000s, long before many health systems had organized logistics, Mercy supply chain leaders envisioned ways to make the supply chain more efficient and responsive to the needs of providers and patients. Those leaders, including former Mercy President and CEO Lynn Britton, who currently serves as executive chair of Mercy’s board, sketched out a strategic approach that internalized and integrated critical facets of the supply chain. Since then, Mercy’s supply chain has delivered more than $1 billion in savings and helped others transform their supply chain into a strategic asset for cost savings. 

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