Presidential Leadership Advice

It has been my honor and privilege to visit each and every United States Presidential Library and Museum in America.  The Presidential Libraries/Museums are managed by the National Archives and Record Administration, and are owned by the American … [Read more...]

AMA: Studies needed on ambulatory care, too

In a recent opinion piece for American Medical News, the American Medical Association is calling for “much more robust safety research in the ambulatory care setting.” Patient safety issues in hospitals has been surveyed, reported and … [Read more...]

What’s at the heart of your organization?

Love isn’t “the word” found in most organizations. Fear is more like it. Fear of criticism, fear of failure, fear of getting caught, or fear of speaking up. The L-word makes hard-nosed managers squirm. These are the same managers loudly … [Read more...]

Budget reaction

President Barack Obama’s fiscal budget plan for 2013 was met with a resounding thud in the healthcare sector.   "Today's budget is bad news for our nation's seniors and most vulnerable citizens," said AHA President and CEO Rich … [Read more...]

Boosting Emotional Intelligence

Like the debate on whether leaders are born or made, an early debate in the emerging Emotional Intelligence research was whether our EQ, like IQ, is fixed once we hit adulthood. The debate is over and the verdict is in: like building leadership or … [Read more...]

Lesson from a Super Bowl Coach

After nearly 40 years in healthcare leadership, I continue to believe that most healthcare leaders do not spend nearly enough time and energy learning from outside the healthcare field.  If you ask most healthcare leaders to be honest about what … [Read more...]

Will ACOs make health insurance obsolete?

Ezekiel Emanuel and Harvard professor Jeffrey Liebman make a bold prediction for healthcare in a blog for the New York Times: “By 2020, the American health insurance industry will be extinct. Insurance companies will be replaced by accountable care … [Read more...]

Health reform update

The following health reform updates were provided by the Health Industry Distributors Association. Visit www.hida.org for more.   Organizations to form Pioneer ACOs Thirty-two healthcare organizations have been selected to participate … [Read more...]

Taming your technology

Electronic tools are incredible. They can enhance communications, build relationships, and increase time effectiveness. Electronic tools can also replace true communication with information overload, damage relationships, and overwhelm our day. … [Read more...]

Technology tip: Smartphone cyber security

 Perhaps not surprisingly, the National Cyber Security Alliance reports that smartphone users have a false sense of cyber security about their devices. Research by the Alliance and software security company McAfee found that 72 percent of Americans … [Read more...]